Careers at Xicom Technology

Req. 10-016 —IT Support Specialist (Temporary)

Please no Agency or Headhunter calls.

Job Summary

Provides day-to-day technical support for network infrastructure and internal desktop systems. Installs, configures, and troubleshoots desktop systems, workstations, servers, network devices in a heterogeneous environment. Maintains passwords, data integrity, and file system security for the desktop environment. Communicates technical information to both technical and nontechnical personnel. May participate in various information technology projects. May conduct training designed to educate computer users about basic and specialized applications throughout the organization.

Essential Duties & Responsibilities:

• Performs day-to-day desktop and network administration duties to include installing, configuring, and troubleshooting desktop systems, printers, and peripherals in a mixed Microsoft Windows environment.
• Assists end-users with installing, configuring, maintaining, and troubleshooting MS-Windows software and network applications.
• Documents, tracks and monitors the problem to ensure a timely resolution.
• Assists with Server Administration when needed.
• Performs other duties and responsibilities when needed.

Supervisory Responsibilities:

• None

Computer Skills and/or Tools:

• Microsoft windows server and client, network troubleshooting tools, backup, antivirus, and antispyware applications.

Qualifications/Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Four+ years of work experience in a professional setting.
• Minimum of four years of solid experience with Windows 2000/XP/7 Professional, Windows Server, Windows Print Services, MS-Exchange, and TCP/IP networks.
• Proficiency in MS Office and anti-virus applications.
• Solid PC hardware, software, and printer troubleshooting skills.
• Familiarity with CAD applications is a plus.
• Excellent written interpersonal skills.
• Must be able to work independently in a team environment.
• Must be able to reach office location within approximately one hour to provide adequate daily coverage in the case of an emergency.

Education and/or Experience:

• Associate’s degree required; Bachelor’s in Computer Science and MCSE Certificate preferred, and four years of job related experience. A+ certification is a plus.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 45 pounds.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

How To Apply

Send your resume and cover letter by mail, e-mail or fax to:

Please note, we only accept resumes for positions for which we are actively recruiting.
Comtech Xicom Technology, Inc. does not accept resumes submitted by third party vendors unless a valid signed agreement is in place and authorization for submittals on a specified position has been given by Human Resources. Resumes submitted by third party vendors without proper permission by Human Resources do not constitute any type of relationship between the vendor and Comtech Xicom Technology, Inc. and do not obligate us to pay any fees if we hire from those resumes.

If you are contacted by a person or company purporting to offer a Comtech job who does not use an official Comtech email address, please do not respond. Comtech Telecommunications Corp. and its affiliated companies only utilize official Comtech email addresses for recruiting purposes – Comtech internal recruiters do not use email addresses with yahoo.com, gmail.com, hotmail.com, aol.com, or other popular free e-mail services.

Xicom is proud to be an Affirmative Action / Equal Opportunity Employer and ISO-9001:2000 Certified.

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