Comtech Xicom knows that our products are critical to our customers’ communication systems. To better serve our global customers we maintain a global network for customer support facilities. Engineers are available 24/7/365 via phone, fax or email

Tel: +1 (408) 213 3109
Fax: +1 (408) 213 3107
Send E-Mail

Global Service

Products can be repaired and maintained through our network of worldwide service centers.

RMAs

To better serve our customers, we track all service and repairs using return material authorizations. Use our On–Line RMA Request form or downloaded a form that can be printed and faxed.

Credit Card Purchases

To facilitate rapid ordering, customers may place service orders by credit card. Credit card authorizations are available on-line.

Product Registration

To assure quick and accurate product registration, Xicom products can be registered online.

Maintenance Agreements

Xicom offers maintenance agreements to match the needs of our customers. Agreements can cover installation, upgrades, routine maintenance and spare parts. Contact the support department for complete details.

Extended Warranty

Xicom offers our customers piece of mind through warranty extensions. Contact the support department for complete details

Spare Parts

Comtech Xicom service centers stock a broad array of spare parts, offering customers rapid repairs. Comtech Xicom can implement a customer-specific inventory of spare systems and parts. Contact the support department for complete details

Training

Comtech Xicom offers standard and custom training to meet our customers’ needs. Training is available at the factory or in the field. Typical classes cover installation, maintenance and troubleshooting.